Legal
Legal centre
Everything that governs a booking on Xplore Mondo, written to be read rather than skipped.
Traveller terms of booking
How a booking is formed, who delivers your experience, pricing, cancellations, refunds and complaints.
Partner (operator) terms
Verification, commission of 15–20%, payout timing after travel, content accuracy and suspension rules.
Privacy notice
What personal data we hold, why, how long, who we share it with, and how to exercise your GDPR rights.
Cookie policy
The cookies we set, which are essential, which are optional, and how to change your choice.
Payments, refunds & support
The plain-language summary of who takes your money, who refunds it and who answers on the ground.
Trader identity
Xplore Mondo operates the platform and is the merchant of record for card payments. Each experience is delivered by an independent local operator whose legal name, registered address and VAT number are published on the activity page once verification is complete.